With care, your Omie products should last for many years, but in the event that they do not, your products come with a one-year limited warranty from the date of purchase, covering defects in materials and workmanship.

The warranty covers thermos lids that appear stuck due to internal pressure. This warranty is non-transferable and applies only to the original purchaser. All refunds and replacements are made at the manufacturer's discretion.

PLEASE DO NOT DISCARD YOUR OMIE PRODUCT.
We will need photos and will only replace broken parts.

• Normal wear and tear, such as scratches, dents, discoloration or odors
• Defects resulting from OmieBox going through a dishwasher cycle
• Seals and gaskets becoming moldy, discolored, or misshapen from repeated use (you may purchase replacement seals on our website)
• Defects resulting from self-repair or alteration of the product
• Defects resulting from improper use, including use or care not in accordance with product instructions
• Defects resulting from improper storage, such as outdoors or in humid environments
• Defects resulting from wear and tear, such as loose or worn hinges or latches due to repeated use
• Products that are resold, gifted, or in any other case where you are not the first and original owner
• Products without a receipt or proof of purchase
• Lost parts (lids, seals, dividers, anchor insert, etc.) We sell replacement parts! If your product ships without a part - please notify us within 30 days of purchase.